Commission Disclosure Policy for Customers
We’re an aircraft finance broker who is authorised and regulated by the Financial Conduct Authority. We’re not a funder or a lender. We don’t provide independent financial advice but offer the service of providing information about the various finance products which are available to you to fund your aircraft from our carefully selected panel of funders.
If you decide to use our services and enter into an agreement with a funder and/or with one of our ancillary product providers, we will receive a commission for introducing you to them. Commission is our main source of income and enables us to run our business and provide our services to you.
How much do we receive?
We want to ensure that you have fair value for the service that we provide. The commission that we receive from funders is capped at a percentage of the balance to finance. The higher the amount that we receive in commission, the more you will pay to hire or finance your aircraft. We may also receive an extra amount based on how much business we give to the lender and the quality of the business that we introduce to them.
What are we required to disclose and why?
The Financial Conduct Authority requires us to ensure that you are aware of the existence of commission before you enter into an agreement. This is because
Commission could act as an undue incentive when recommending a particular product to you
Commission could affect our impartiality and potentially give rise to a conflict of interest when offering suitable products to you
Knowing that we receive commission could have a material impact on your decision
If you ask us, we are required to let you know the amount or likely amount of any commission, fee or other remuneration payable to us by the lender and/or any other of our suppliers.
Who can request us to disclose our commission?
The Financial Conduct Authority requires us to ensure that retail customers are aware of the existence of commission before they enter into a credit agreement. If you are a consumer, sole trader or small partnership and use our services to enter into an agreement which is regulated by the Consumer Credit Act, you have a legal right to ask us to disclose the amount of commission that we will receive.
When can you request this?
You can ask us to disclose the amount of commission that we will at any time from our initial discussions through to the point when your agreement is set live. After this point we have no obligation to disclose what we have earned from transacting the deal.
How can you request commission disclosure?
If you’d like to know what we’ll earn from providing our services to you, you can submit a commission disclosure request by contacting us any means, over the phone, by email, or by post. You may contact us by
Calling: 07775 353 531
Writing to: My New Aircraft, 44 Charles Barnett Road, Winterley, Sandbach, CW11 4TT
We’ll respond to you within 5 working days